{"id":112,"date":"2025-04-16T15:03:00","date_gmt":"2025-04-16T13:03:00","guid":{"rendered":"https:\/\/support.h24office.com\/?page_id=112"},"modified":"2025-04-16T15:04:57","modified_gmt":"2025-04-16T13:04:57","slug":"questions-courantes","status":"publish","type":"page","link":"https:\/\/support.h24office.com\/index.php\/questions-courantes\/","title":{"rendered":"Questions Courantes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"112\" class=\"elementor elementor-112\">\n\t\t\t\t<div class=\"elementor-element elementor-element-568d67f e-flex e-con-boxed e-con e-parent\" data-id=\"568d67f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee96b0 elementor-widget elementor-widget-html\" data-id=\"1ee96b0\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  .faq-container {\n    font-family: 'Segoe UI', sans-serif;\n    max-width: 700px;\n    margin: 40px auto;\n    color: #fff;\n  }\n\n  .faq-title {\n    text-align: center;\n    font-size: 26px;\n    font-weight: bold;\n    color: #0077cc;\n    margin-bottom: 30px;\n  }\n\n  .faq-item {\n    background-color: #2c2e3e;\n    border-radius: 8px;\n    margin-bottom: 10px;\n    overflow: hidden;\n    transition: background 0.3s ease;\n  }\n\n  .faq-question {\n    padding: 15px 20px;\n    cursor: pointer;\n    font-weight: bold;\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n  }\n\n  .faq-question:hover {\n    background-color: #3b3d51;\n  }\n\n  .faq-answer {\n    padding: 0 20px;\n    max-height: 0;\n    overflow: hidden;\n    transition: max-height 0.5s ease;\n  }\n\n  .faq-item.open .faq-arrow {\n    transform: rotate(90deg);\n  }\n\n  .faq-arrow {\n    transition: transform 0.3s ease;\n  }\n<\/style>\n\n<div class=\"faq-container\">\n  <div class=\"faq-title\">\u2753 Foire aux questions \u2013 H24Office<\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83d\uddc2\ufe0f Qu\u2019est-ce que H24Office ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Une plateforme collaborative tout-en-un pour g\u00e9rer vos documents, mails, t\u00e2ches, et plus encore \u2013 100 % en ligne, s\u00e9curis\u00e9e et accessible partout.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83d\udcc1 Quels types de fichiers puis-je stocker ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Tous types de fichiers sont accept\u00e9s : documents bureautiques (.docx, .pdf...), images, vid\u00e9os, tableurs, pr\u00e9sentations, fichiers zipp\u00e9s, etc.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83e\uddd1\u200d\ud83d\udcbb C\u2019est quoi OnlyOffice ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      C\u2019est une suite bureautique int\u00e9gr\u00e9e \u00e0 H24Office. Elle permet d\u2019\u00e9diter vos documents Word, Excel et PowerPoint directement dans votre navigateur, seul ou \u00e0 plusieurs.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83e\udd1d Peut-on collaborer \u00e0 plusieurs ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Oui, la suite OnlyOffice int\u00e9gr\u00e9e permet l\u2019\u00e9dition collaborative en temps r\u00e9el : vous pouvez voir les modifications des autres et discuter via un chat int\u00e9gr\u00e9.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\u2709\ufe0f Puis-je consulter mes emails ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Oui, une bo\u00eete mail compl\u00e8te est int\u00e9gr\u00e9e \u00e0 votre espace, avec gestion des dossiers, filtres, signatures, redirections et synchronisation IMAP.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83d\uddd3\ufe0f Synchronisation avec Google ou Outlook ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Oui, vous pouvez synchroniser votre agenda H24Office avec Google Calendar, Outlook et d'autres services via CalDAV\/CardDAV.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83d\udcbe Mes donn\u00e9es sont-elles sauvegard\u00e9es ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Oui, toutes les donn\u00e9es sont h\u00e9berg\u00e9es en France, sur des serveurs redond\u00e9s avec sauvegardes automatiques chiffr\u00e9es.\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <div class=\"faq-question\">\ud83e\uddd1\u200d\ud83d\udd27 Que faire en cas de probl\u00e8me ? <span class=\"faq-arrow\">\u25b6<\/span><\/div>\n    <div class=\"faq-answer\">\n      Contactez le support via l\u2019espace d\u00e9di\u00e9 sur le site, ou par mail \u00e0 support@h24office.com. Nous r\u00e9pondons rapidement aux demandes d\u2019assistance.\n    <\/div>\n  <\/div>\n<\/div>\n\n<script>\n  document.querySelectorAll('.faq-question').forEach(question => {\n    question.addEventListener('click', () => {\n      const item = question.parentElement;\n      const answer = item.querySelector('.faq-answer');\n      const isOpen = item.classList.contains('open');\n\n      \/\/ Fermer tous les autres\n      document.querySelectorAll('.faq-item').forEach(el => {\n        el.classList.remove('open');\n        el.querySelector('.faq-answer').style.maxHeight = null;\n      });\n\n      \/\/ Ouvrir celui cliqu\u00e9\n      if (!isOpen) {\n        item.classList.add('open');\n        answer.style.maxHeight = answer.scrollHeight + \"px\";\n      }\n    });\n  });\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2753 Foire aux questions \u2013 H24Office \ud83d\uddc2\ufe0f Qu\u2019est-ce que H24Office ? \u25b6 Une plateforme collaborative tout-en-un pour g\u00e9rer vos documents, mails, t\u00e2ches, et plus encore \u2013 100 % en ligne, s\u00e9curis\u00e9e et accessible partout. \ud83d\udcc1 Quels types de fichiers puis-je stocker ? \u25b6 Tous types de fichiers sont accept\u00e9s : documents bureautiques (.docx, .pdf&#8230;), images, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-112","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/pages\/112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/comments?post=112"}],"version-history":[{"count":4,"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":116,"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/pages\/112\/revisions\/116"}],"wp:attachment":[{"href":"https:\/\/support.h24office.com\/index.php\/wp-json\/wp\/v2\/media?parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}